Engagement Overview
This frozen food factory operates large-scale refrigeration across three zones:
- Blast freezer (−35°C) for immediate quick-freezing post-production
- Cold storage (−18°C) for finished goods inventory
- Chiller line (+2 to +5°C) for raw material staging
The systems run on R404A (legacy units) and R134a / R32 (equipment installed post-2019). Regular recharging occurs on predictable maintenance cycles plus leak-repair events.
Challenges
1. Counterfeit refrigerant risk
Thailand's refrigerant market has a documented counterfeit cylinder problem — sub-specification purity or moisture contamination that causes compressor damage, system fouling, and valve corrosion.
The facility had previously experienced a compressor failure after sourcing from a spot supplier without CoA. Repair costs and downtime significantly exceeded the refrigerant price.
Solution: Supply exclusively through the End-User Channel — refrigerant sourced direct from authorized importer, bypassing the gray market. Every cylinder ships with a Certificate of Analysis (CoA) specifying purity ≥99.5%, moisture content, and non-condensable gas content, verifiable against AHRI 700.
2. Supply continuity
Food factory refrigeration cannot pause. Downtime means food spoilage and direct GMP compliance exposure.
Solution: Maintained Bangkok warehouse stock + proactive reorder point notification two weeks ahead of the customer's usage cycle — no last-minute emergency orders.
3. End-User documentation compliance
Thailand's Ministry of Industry hazardous substance regulations require End-User documentation for refrigerant possession — SDS and correct labeling for each cylinder.
Solution: Every shipment includes bilingual (Thai/English) SDS + UN-standard cylinder labels + signed End-User Declaration returned to the supplier for record-keeping.
Refrigerants Supplied
| Grade | Application | Pack size | AHRI 700 Purity |
|---|---|---|---|
| R404A | Blast freezer, medium-temp cold storage | 10.9 kg cylinder | ≥99.5% |
| R134a | Chiller units, automotive-grade equipment | 13.6 kg cylinder | ≥99.5% |
| R32 | New-generation chillers and air-conditioning | 10 kg cylinder | ≥99.9% |
| R410A | Split system / commercial AC | 11.3 kg cylinder | ≥99.5% |
Outcomes
| Metric | Result |
|---|---|
| Partnership duration | 5 years continuous (2020-present) |
| Counterfeit / contamination incidents | Zero |
| CoA completeness per batch | 100% |
| Compressor failures from refrigerant | Zero since switching |
| Supply disruption events | Zero |
Why the Factory Chose Us
- End-User channel — no gray market — verified traceability from authorized importer to end-use
- CoA on every batch — lab-tested purity, moisture, non-condensable gas — inspectable before charging
- GMP-aware documentation — bilingual SDS + End-User Declaration ready for regulatory audit
- No stockouts — proactive reorder-cycle coordination
Related Services
For industrial refrigeration or commercial HVAC refrigerant procurement — CoA, SDS, and End-User documentation included as standard.
Learn more: Refrigerant Supply Services
Calculate recharge quantity: Refrigerant Calculator